Description
Academy LMS Customer Support Addon
This addon is for your Academy Lms powered website’s students, instructors and public users. Anyone can send you support ticket regarding any issue about your service and you can provide professional level support using this addon.
How it works
- Academy lms should be pre-installed in your server
- Purchase noticeboard addon for academy lms from codecanyon
- Download and install the addon to your academy lms portal
- Create some support ticket categories
- Students or instructors now can send tickets from their account panel
- You can monitor all the incoming open tickets along with their priority status
- Reply your users with appropriate answers in a single ticket thread
- For commonly used replies or texts, you can save them in a macro and use them instantly without typing
- Thus your users get a professional customer support and your course website service becomes world class
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